It's easier to provide good customer service when everything is working fine; cars, loans, test drive, etc.  However, a true testament of the company's customer service is when things are complicated and when things don't go according to plan.  I was in this situation; Sarah Calhoun and Matt Meade of Mercedes-Benz went above and beyond to help me.  Other ... dealerships would have easily walked away with my situation but they made sure everything was in order even after the completion of the transaction.  Although, I live 6 hours away from them I will most likely come back to Mercedes-Benz of Medford for my next car purchase.
Vincent C. Fremont, CA
Doing business with Mercedes-Benz of Medford could not have been easier. The level of customer service was exceptional from the time we entered the dealership until the purchase was complete. Randall G. and the rest of the team at the dealership were very professional and easy to deal with. I would not hesitate to recommend them to anyone in the market for new or used ... car.
jlewis119
I give a very high rating to the Mercedes dealership vis a vis a recent lease process for my new electric drive Smart. Randall G. was the principal contact, and his patience and insight helped considerably (if not fully!). The dealership in general seemed unobtrusive but always helpful. Randall got me the right people for my too-many questions. Result: I got the ... vehicle I've always wanted despite a lot of indecision. Electric cars have a huge role to play in any sort of better world. Mine transforms ordinary short trips into unexpectedly pleasurable little trips. There is just nothing like zooming around in the quick, short-turn Smart -- which is esp. agile in traffic and parking. I get approx. 40+ miles/dollar. Very simple to charge, and I always do it at home using the supplied cable set.
tmarvin
The best sales service ever! My husband and I are long time Mercedes drivers and decided that it was time to consider a new car. We called Russ M. and let him know what we were interested in. By the next day Russ had located the perfect vehicle and we took delivery on it a few days later. Russ is a "make it happen" guy who knows his product, is great to work with and ... is true to his word. What a great experience!
lmm5
We are from out of state and were in the market for a 2012 Mercedes ML-350 with low mileage and preferably a certified pre-owned Mercedes. In searching the internet, I found a beautiful vehicle at MB of Medford. Randall G. worked with us by phone/email and made the process so easy for us. By the time we finally met, it was like we had known each other forever. I feel ... so fortunate to have found Randall and our ML-350. I highly recommend that you see Randall G. at MB of Medford before going anywhere else.
EuniceP

New Mercedes-Benz dealership in Medford, OR

smart cars are the smart compact solution to every day driving. Whether you are driving in the city or out in the country, these fun and sporty machines seek to redefine the automobile. With a unique design and a level of agility that can turn on a dime and maneuver into the tightest of spots, this is not your typical car. Take a look through our smart car inventory in Medford, OR today.

Compare all smart fortwo vehicles.

From gas to electric, see which smart is right for you.

2017 smart fortwo Pure Coupe in Medford,OR

Pure Coupe

Agile, efficient, and fit for fun.
The smart fortwo pure is exactly what it sounds like. The turbocharged 3-cylinder engine and optional 6-speed dual-clutch automatic transmission are sure to pack a punch, while added details like LED daytime running lights and Bluetooth connectivity make it pure fun, all the time.

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2017 smart fortwo Passion Coupe in Medford,OR

Passion Coupe

Sporty, slick and loaded with extras.
The smart fortwo passion is filled to the brim. From the luxurious leather steering wheel to the two-tone interior design - even down to the heated mirrors, it's clear to see that for this car, we went the extra mile.

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2017 smart fortwo Prime Coupe in Medford,OR

Prime Coupe

Aggressively designed for a laid back ride.
The smart fortwo prime was meant to make a big impression. It's stylish, timeless and chic, and it comes with all the features of the passion, plus some. Take the panoramic sunroof and fog lamps for example. Whatever the weather, the prime comes prepared.

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2017 smart fortwo Proxy Coupe in Medford,OR

Proxy Coupe

The furthest step in the smart evolution.
When you're in a smart Proxy, you know it. On the inside, the white man-made leather is countered with a blue fabric that gives it a progressive and edgy appearance. And on the outside, the sporty design and 16-inch alloy wheels provide it a high-sheen finish that is sure to turn heads.

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2017 smart fortwo Passion Cabrio in Medford,OR

Passion Cabrio

Sporty, slick and loaded with extras.
The smart fortwo passion is filled to the brim. From the luxurious leather steering wheel to the two-tone interior design - even down to the heated mirrors, it's clear to see that for this car, we went the extra mile.

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2016 smart fortwo Prime Cabrio in Medford,OR

Prime Cabrio

The furthest step in the smart evolution.
The smart fortwo prime was meant to make a big impression. It's stylish, timeless and chic, and it comes with all the features of the passion, plus some. Take the fog lamps and heated seats for example. Whatever the weather, the prime comes prepared.

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2016 smart fortwo Proxy Cabrio in Medford,OR

Proxy Cabrio

Aggressively designed for a laid back ride.
Progressive and sporty, this car embodies the innovative essence of smart and it's loaded with highlights from the chrome detailing to the JBL sound system. No matter what, you'll see (or hear) it coming.

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Sprinter