We have purchased 1 and leased 2 Mercedes through this dealership and we have been very pleased with the sales, service and administrative staffs. Our salesperson (Russ M.) makes sure that our needs are met and the follow through by all departments has been great. Very pleased!
Sid65
Mercedes-Benz of Medford and Randall Grealish, my salesman, deliver a perfect customer experience. I didn't know that any car dealership could be this good. Randell and his colleagues deliver a level of service comprable to a fine hotel. I live in Medford and I'm at the business a couple times a month. The perfect customer service continues long after the ... sale; even when it's obvious your visit will not generate any immediate income. Randal and his colleagues obviously consider customer service their job. A sale is one of many possible "results" of the customer service.In 2014, I purchased a 2013 GLK350 4Matic from Randall Grealish at Mercedes-Benz of Medford. Every purchase includes a free weekly car wash by hand and, since I'm off road a lot, I get one or two of those a month. While I wait, I'm provided with free coffee, espresso drinks, soda, cookies, WiFi, and comfortable seating in the immaculate and modern showroom. On Wednesday and Friday mornings, there's even a free seated chair massage from a professional therapist! The other customers are as happy as me and we have some pretty good conversations. Sometimes, being at the dealership is better than being at home!Randell Grealish is honest. He listens and understands me. I ask him precise and technical questions and he provides clear and well-explained answers. If he doesn't know an answer, then he immediately connects me with someone who does. I can't recall him ever "selling" me anything. I ask to buy and the sale is completed as honestly and openly as the rest of our conversations.I don't know if a Mercedes-Benz is the right vehicle for you, but if it is, then I know this is where you should buy yours!
Steven C. Medford, OR
Doing business with Mercedes-Benz of Medford could not have been easier. The level of customer service was exceptional from the time we entered the dealership until the purchase was complete. Randall G. and the rest of the team at the dealership were very professional and easy to deal with. I would not hesitate to recommend them to anyone in the market for new or used ... car.
jlewis119
Randall G. answered all my questions and made the process a breeze.
duckzone
It's easier to provide good customer service when everything is working fine; cars, loans, test drive, etc.  However, a true testament of the company's customer service is when things are complicated and when things don't go according to plan.  I was in this situation; Sarah Calhoun and Matt Meade of Mercedes-Benz went above and beyond to help me.  Other ... dealerships would have easily walked away with my situation but they made sure everything was in order even after the completion of the transaction.  Although, I live 6 hours away from them I will most likely come back to Mercedes-Benz of Medford for my next car purchase.
Vincent C. Fremont, CA

New Mercedes-Benz dealership in Medford, OR

smart cars are the smart compact solution to every day driving. Whether you are driving in the city or out in the country, these fun and sporty machines seek to redefine the automobile. With a unique design and a level of agility that can turn on a dime and maneuver into the tightest of spots, this is not your typical car. Take a look through our smart car inventory in Medford, OR today.

Compare all smart fortwo vehicles.

From gas to electric, see which smart is right for you.

2017 smart fortwo Pure Coupe in Medford,OR

Pure Coupe

Agile, efficient, and fit for fun.
The smart fortwo pure is exactly what it sounds like. The turbocharged 3-cylinder engine and optional 6-speed dual-clutch automatic transmission are sure to pack a punch, while added details like LED daytime running lights and Bluetooth connectivity make it pure fun, all the time.

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2017 smart fortwo Passion Coupe in Medford,OR

Passion Coupe

Sporty, slick and loaded with extras.
The smart fortwo passion is filled to the brim. From the luxurious leather steering wheel to the two-tone interior design - even down to the heated mirrors, it's clear to see that for this car, we went the extra mile.

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2017 smart fortwo Prime Coupe in Medford,OR

Prime Coupe

Aggressively designed for a laid back ride.
The smart fortwo prime was meant to make a big impression. It's stylish, timeless and chic, and it comes with all the features of the passion, plus some. Take the panoramic sunroof and fog lamps for example. Whatever the weather, the prime comes prepared.

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2017 smart fortwo Proxy Coupe in Medford,OR

Proxy Coupe

The furthest step in the smart evolution.
When you're in a smart Proxy, you know it. On the inside, the white man-made leather is countered with a blue fabric that gives it a progressive and edgy appearance. And on the outside, the sporty design and 16-inch alloy wheels provide it a high-sheen finish that is sure to turn heads.

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2017 smart fortwo Passion Cabrio in Medford,OR

Passion Cabrio

Sporty, slick and loaded with extras.
The smart fortwo passion is filled to the brim. From the luxurious leather steering wheel to the two-tone interior design - even down to the heated mirrors, it's clear to see that for this car, we went the extra mile.

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2016 smart fortwo Prime Cabrio in Medford,OR

Prime Cabrio

The furthest step in the smart evolution.
The smart fortwo prime was meant to make a big impression. It's stylish, timeless and chic, and it comes with all the features of the passion, plus some. Take the fog lamps and heated seats for example. Whatever the weather, the prime comes prepared.

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2016 smart fortwo Proxy Cabrio in Medford,OR

Proxy Cabrio

Aggressively designed for a laid back ride.
Progressive and sporty, this car embodies the innovative essence of smart and it's loaded with highlights from the chrome detailing to the JBL sound system. No matter what, you'll see (or hear) it coming.

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Sprinter