Welcome to Mercedes-Benz of Medford in Medford OR
Mercedes-Benz of Medford and Randall Grealish, my salesman, deliver a perfect customer experience. I didn't know that any car dealership could be this good. Randell and his colleagues deliver a level of service comprable to a fine hotel. I live in Medford and I'm at the business a couple times a month. The perfect customer service continues long after the sale; even ... when it's obvious your visit will not generate any immediate income. Randal and his colleagues obviously consider customer service their job. A sale is one of many possible "results" of the customer service.In 2014, I purchased a 2013 GLK350 4Matic from Randall Grealish at Mercedes-Benz of Medford. Every purchase includes a free weekly car wash by hand and, since I'm off road a lot, I get one or two of those a month. While I wait, I'm provided with free coffee, espresso drinks, soda, cookies, WiFi, and comfortable seating in the immaculate and modern showroom. On Wednesday and Friday mornings, there's even a free seated chair massage from a professional therapist! The other customers are as happy as me and we have some pretty good conversations. Sometimes, being at the dealership is better than being at home!Randell Grealish is honest. He listens and understands me. I ask him precise and technical questions and he provides clear and well-explained answers. If he doesn't know an answer, then he immediately connects me with someone who does. I can't recall him ever "selling" me anything. I ask to buy and the sale is completed as honestly and openly as the rest of our conversations.I don't know if a Mercedes-Benz is the right vehicle for you, but if it is, then I know this is where you should buy yours!
Steven C. Medford, OR
Wow. What an inventory! I was afraid to get to close to the cars they looked so great. It's probably way better if you don't stop by after hours like I did, seeing myself pick 4 different cars as if the wants would suddenly become reality, the visit helped me decide on something I really didn't understand until seeing this impressive car lot. I recommend it strongly.
John Paul Valdez
We are from out of state and were in the market for a 2012 Mercedes ML-350 with low mileage and preferably a certified pre-owned Mercedes. In searching the internet, I found a beautiful vehicle at MB of Medford. Randall G. worked with us by phone/email and made the process so easy for us. By the time we finally met, it was like we had known each other forever. I feel ... so fortunate to have found Randall and our ML-350. I highly recommend that you see Randall G. at MB of Medford before going anywhere else.
EuniceP
I stopped by the Medford Or dealership in the fall of 2012 looking for a car with good gas mileage. I was greeted by salesperson Randall G. He listened to me as I explained I was looking for a second vehicle with better gas economy than my truck. On the floor was a new SLK 350 which had great economy but I was not looking for a new vehicle. At the time there was no ... used vehicle in stock that appealed to me. During the next 8 months Randall had kept in contact with me in a professional and friendly manor...never pushy..with possible suggestions of vehicles they had in stock. I visited the dealer several times and each time I was greeted with a friendly smile and treat with respect but never any pressure to buy. To make long story short when I was finally ready to buy Randall spent a lot of time with me helping me select just the right vehicle to match my needs and budget. Randall had a lot of patience with me as I fussed over the details of each possible vehicle. Now that I have had the Mercedes over a month the vehicle continues to exceed my high expectations and I could not have asked for a better purchasing experience.
RogueValleyMan
I'd been looking for several months for a gently used vehicle. Most often I got a little less sparkle, a little less respect, a little less customer service when other dealers found I wasn't looking for a new vehicle. That was not the case at Mercedes in Medford. Scott Davis is a very professional salesman and extremely knowledgeable. He patiently answered all my ... questions and was happy to give me time to think about my decision without pressure. Julie Reyes in the finance department was fun to talk to and Judy Dickinson at the front desk was friendly and helpful. There was an overall sense of comfortable kindness. Before I left with my new-to-me vehicle it was re-detailed, gas filled up, and a free one-year warranty provided. Scott said a loaner car would be available when I came in for the new battery. The day after purchase, Scott called to ask how I liked my car and asked me to call if I had any concerns. I purchased a new car last year and cannot believe the difference in the two experiences. I highly recommend the staff and the dealership at Mercedes of Medford.
Laurel Biegert

New Mercedes-Benz dealership in Medford, OR

Welcome to our Mercedes-Benz dealership. Let Mercedes-Benz of Medford show you everything that Mercedes-Benz has to offer. Whether you want to try out a C-Class, E-Class, GLE or any other Mercedes-Benz, you should stop by and see us. We also carry Smart and Sprinter. If you are looking for something pre-owned, then we can help you out there too. We have a huge range of reliable vehicles including sports cars, diesels, and everything in between. We can also provide any Mercedes-Benz service that you may need.

Our family-owned dealership has been operating in Medford for a few years now, and we are proud to serve all the surrounding areas in both Southern Oregon and Northern California. Whether you live in Ashland, Klamath Falls, Brookings, Gold Beach, Jacksonville, Bandon, Crescent City, Roseburg, Eureka, Grants Pass, Redding or any of the surrounding areas, we are just a short drive away. If you need a 4MATIC®, Sprinter, Smart, or a pre-owned sports car, trust in Mercedes-Benz of Medford. We are your Mercedes-Benz dealer and we are here for you!

Sprinter Vehicles

Choosing a commercial vehicle to grow your business is no easy task. We thank you on making the right choice and considering Mercedes-Benz of Medford for your next Mercedes-Benz Van purchase. When you are ready for an award-winning vehicle to drive your business forward, the Mercedes-Benz Van will not only meet expectations, but exceed them. Through innovative engineering and unparalleled versatility for any business situation, your Mercedes-Benz Van will certainly get the job done.

Sprinter