Meet our Team of Automotive Specialists

We are proud of everything that this team has accomplished in such a short period. We have only served the Medford area for a few years, but already they have earned us a reputation for excellence in customer service. This team works hard every day to give our customers the best experience possible, and we can't wait to help you with anything that you may need in Medford and the surrounding areas.

Click on one of the people below to find out more information.


Gaylord Buck
General Manager

Gary Kennedy
Sales Manager

Lisa Lenard
Finance Manager

Mike Wilcock
Client Advisor Sprinter

I am new to the Rogue Valley, having moved my family here in 2011. I was born and raised in Southern California, veteran of the USAF, attended Cal Poly University Pomona, Rotarian and graduate of numerous auto industry schools. I owned and managed an automotive battery manufacturing company with operations and sales in California, Hawaii and Arizona. After selling our battery business, I entered the auto dealership world, spending the last 25 years as a Fleet Sales and leasing manager at two G.M. dealerships. With this experience, I am privileged to join the staff of Mercedes-Benz of Medford. My responsibility will be joining with our staff in introducing the new Sprinter line of Passenger Vans, Cargo Vans, Buses and Chassis/cabs. Sprinter has been voted \"Best-in- Class by 'Intellichoice'\" and I look forward to presenting all the Sprinter products and advantages to you and your business. It is always a privilege and pleasure meeting with our customers at their business as well as on the showroom floor. I assure you that the Sprinter line will add to your enjoyment and business success. When not at work, I and my family enjoy little league baseball, traveling, deep-sea fishing, and we are avid LA Angel fans. I look forward to earning your business.

Randall Grealish
Client Advisor

Elijah Hirst
Client Advisor

Matthew Meade
Client Advisor

Chad Froemming
Client Advisor

Mario Carmona
Business Development Specialist


Business Office

Brenda Lua
Business Office Manager



Hugo Malfabon
Service Manager

Shannon Meade
Service Consultant

Zhane Balzarini
Service Asst & Warranty Admin

Gary Guaraglia
Service Technician

Kevin Hatton
Shop Foreman

Cesar Bambela
Service Techician

Daniel Malfavon
Service Technician

Nick Brosio
Service Technician

Keegan Clark
Service Attendant

Daniel Heckman



Jeff Lillman
Parts Manager

I have 20 years experience working in the automotive industry specializing in parts. I believe in customer care and satisfaction and will dedicate 100% to fulfill customer needs. I started in the automotive industry in 1991 and moved from counter sales to outside sales in Sacramento, California before relocating to Medford OR in 2001. I have been with Mercedes-Benz of Medford since October 2008 when I was hired as parts counter initially and eventually worked up to parts manager. I look forward to serving you in the future. When I am not working I spend time with my two sons, Zach and Justin. I am also Head Coach for North Medford High School as well as helping to coach a few in house teams. I enjoy hockey, football and spending time at the coast. I look forward to serving you in the future.

Brandon Andrews
Parts Advisor

Miguel Flores
Parts Advisor



Mercedes-Benzof Medford

3240 Crater Lake Ave
Directions Medford, OR 97504

  • Sales: (541) 774-1000