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We are excited to announce Hugo Malfabon as the new Service Manager at Mercedes-Benz of Medford! Hugo has a wealth of experience working with Mercedes-Benz vehicles. Read on to learn more about Hugo!

Hugo was born and raised in Medford, Oregon. He attended Universal Technical Institute in Rancho Cucamonga, CA. Hugo’s first job out of school was at Mercedes-Benz of Beverly Hills, and after one year there, he moved back home and worked for Mercedes-Benz of Medford as a technician.

Hugo worked at our Medford dealership for 5 years before going to Mercedes-Benz of Eugene as a shop foreman, then to Mercedes-Benz of Northwest Arkansas. At this dealership, Hugo was able to showcase his skills, promoted from technician, to shop foreman, to service advisor, and ultimately, Service Manager. 

Now, Hugo has returned home to work with Mercedes-Benz of Medford as our Service Manager. Hugo is committed to an excellent level of service for our clients in the Medford area.

“I am a firm believer that hard work and passion, to deliver above par customer experience, is in itself rewarding,” Hugo said.

When he is away from work, you can find Hugo floating down the Rogue River, or up camping in the mountains of the great Pacific Northwest with his beautiful wife and two wonderful kids. 

Categories: Service