Crew or Passenger: Which Sprinter Does Your Business Need?

Three 2024 Mercedes-Benz Sprinter vans are parked outside of a warehouse.
What's the best way to take your business to the next level? Mobilizing your business with one of the many Mercedes-Benz Sprinters for sale on our lot is the perfect opportunity to expand and grow your business. Mercedes-Benz is revered as a luxury automaker, and that luxury extends to its commercial lineup and models like the Sprinter Crew Van and Sprinter Passenger Van.

But how do you know which model is right for your business? What are the similarities and differences between these versatile vans? As your Sprinter destination, we're here to answer those questions and more to help you confidently put your business on the road.

#1. Pricing

The first noticeable difference between the Sprinter Crew Van and the Sprinter Passenger Van is pricing. The models have extensive lineups that feature two wheelbases, two roof options, and two powertrain options, making them readily configurable to your business's unique needs. The 2024 Crew Van starts at $52,120, which is a base model with a 144-inch wheelbase, a standard roof height, and a base powerplant with rear-wheel drive.[a] Alternatively, the 2024 Passenger Van starts at $55,800 and has the same configuration but features a more passenger-friendly cabin that can accommodate up to 15 rather than the seating for five in the Crew Van.[a]

#2. Wheelbase and Roof Options

The 2024 Crew and Passenger vans share similar configurations, making it easy to find the perfect layout for your business. For example, the Crew Van and Passenger Van are available in three configurations, each offering a choice between wheelbases and roof heights. You can opt for either a 144-inch wheelbase and a standard roof, a 144-inch wheelbase and a high roof, or a 170-inch wheelbase and a high roof.

As expected, the wheelbase and roof determine the length and height of the vans and offer modest differences between the two. For example, the Sprinter Crew Van height measures 96 inches with a standard roof or 108 inches with a high roof. Alternatively, the Passenger Van is taller at 103 inches with the standard roof and 114 inches with the high roof.
A man is getting cargo out of the back of a 2024 Mercedes-Benz Sprinter van.

#3. Powertrains and Performance

Mercedes-Benz guarantees the 2024 Sprinter can get you and your business wherever necessary without compromising ride quality, handling, or capability. The Crew Van and Passenger Van are standard as rear-wheel drive models, but many business owners opt for the all-wheel drive option. Mercedes-Benz's all-wheel technology is impressive because it delivers torque on demand, offering all-season and all-terrain confidence.

This confidence extends under the hood, where the Crew Van and Passenger Van feature a potent four-cylinder diesel engine and automatic transmission. The Sprinter's base engine offers a standard output of 168 hp and 295 lb-ft of torque to make the Crew and Passenger models competent at any speed. Upgrading to the high-output diesel heightens this competency and improves responsiveness, with the diesel producing 208 hp and 332 lb-ft of torque.

#4. Capacities: Passengers, Cargo, and Payload

The most significant difference between the Sprinter Crew and Sprinter Passenger vans is capacities regarding passengers, cargo, and payload. While both vans haul passengers and cargo, they do so uniquely and have different priorities. How so?

The Crew Van is passenger-friendly but offers more versatility because it can haul up to five passengers and cargo. For example, its removable three-seat bench provides plenty of room for crew members. When it isn't in use, you can take advantage of the van's total cargo capacity of 240 cu.ft. The cargo area is spacious, measuring 104 inches long and boasting a standing height of 65 inches to make maneuvering around the space easier and more comfortable.

The Passenger Van lives up to its name and is destined to haul passengers and smaller cargo. It offers seating for 15, with smooth-sliding doors for easy ingress and egress. This priority on passengers yields a smaller cargo area, with the Passenger Van offering 70 cu.ft of space across a cargo area that measures 36 inches long.

With unique configurations, the Passenger Van and Crew Van also have different payload capacities. Since the Crew Van is more oriented to cargo and passengers, it boasts a higher payload that ranges from 3,031 to 3,825 lbs. Alternatively, the Passenger Van has a slightly lower payload that stretches between 3,020 and 3,307 lbs.

#5. Safety Features

As Sprinter Vans, you can expect the 2024 Crew Van and 2024 Passenger Van to offer an extensive lineup of safety and driver-assist features that instill confidence and peace of mind. Both models feature Emergency Call, which alerts emergency responders after a collision to ensure your driver and crew have help when they need it most. The Passenger Van gains an advantage because it also comes with Active Brake Assist. This segment-leading feature can recognize and brake for pedestrians to minimize the potential for collisions. Since it actively monitors the road ahead, it sends audible alerts and can apply the brakes to enhance the van's stopping power.

Mercedes-Benz completes the Sprinter's safety lineup with optional features that enhance your driver's situational awareness, attentiveness, and visibility. Available tools include Traffic Sign Assist, LED Performance Headlights, a Wet Wiper System, Active Lane-Keeping Assist, Active Distance Assist Distronic, a 360-degree camera, a Blind Spot Assist Mirror, and Attention Assist. Attention Assist, the Blind Spot Assist Mirror, and the 360-degree camera extend your visibility, alerting you to obstacles in your blind spots and around the van. Likewise, tools like Active Distance Assist Distronic help your drivers keep a safe distance from traffic ahead with following distance parameters that ensure the van has enough room to stop before a collision is imminent.
A close up of the backup camera in a 2024 Mercedes-Benz Sprinter van.

#6. Connectivity and Navigational Tools

Your business relies heavily on technology, from point-of-sale systems to smartphones, tablets, route-planning tools, payroll programs, and beyond. Without technology, running a business would feel impossible. Fortunately, Mercedes-Benz recognizes as much and ensures your business stays connected on the road with the 2024 Sprinter Crew and Passenger Vans. The models feature modern cockpits that keep your driver connected and informed wherever your business leads.

Mercedes-Benz outfits the vans with its MBUX Multimedia System on either a 7-inch or 10.25-inch high-definition touchscreen display. The system features intelligent voice recognition and is entirely hands-free, making it easier for your drivers to stay connected and focused on the road. They can use voice commands like, "My fuel level is low," and the system will locate nearby gas stations. Smartphone integration is also seamless, with the technology compatible with Android and Apple devices for hassle-free connectivity.

Choosing the Right Sprinter

Mobilizing your business can seem intimidating, but it doesn't have to be when you work with teams like ours and invest in models like the Mercedes-Benz Sprinter. The brand's stellar reputation speaks volumes about its commitment to its customers, leaving you to focus on the details to find the right model for your business's unique needs. Because of this, choosing between the Sprinter Crew and Sprinter Passenger requires looking at your business and its operations.

Do you need the versatility of the Crew Van to accommodate a few passengers and more cargo? Or does your business involve hauling passengers, making the 15-seat Passenger Van the best option? Either way, you can't go wrong with the best-selling Sprinter and a world-renowned automaker like Mercedes-Benz.


[a] MSRP includes transportation charge. Excludes options, taxes, title, registration, and dealer prep. Options, model availability, and price may vary. See dealer for details.